Services
Step 1: TRACE Restaurant Performance Diagnostic
Every restaurant tells a story through its numbers, its people, and the way it operates day to day.
TRACE is designed to bring that story into focus. It provides ownership with a clear, comprehensive view of how the business is performing, where opportunities may exist, and what deserves attention first.
The result is greater clarity, stronger decision-making, and a practical path forward built around the realities of your operation.
Best for: Owners who want a deeper understanding of performance, profitability, operations, and future opportunity.
Step 2: 90-Day Restaurant Performance Reset
Knowing what needs to change is only the beginning. Creating lasting improvement requires focus, consistency, and follow-through.
With the TRACE Diagnostic plan in place, the 90-Day Restaurant Performance Reset turns insight into action by helping ownership and management establish priorities, strengthen accountability, and move meaningful improvements forward over a focused period of time.
Hearthstone works alongside leadership throughout the process, helping the team build stronger habits, clearer expectations, and an operation that is better positioned to perform long after the engagement ends.
Best for: Restaurants ready to move from identifying opportunities to actively creating measurable change.
Step 3: Restaurant Performance Oversight
Strong performance is never the result of one major decision. It is built through consistent attention, informed leadership, and the ability to recognize changes before they become larger challenges.
Restaurant Performance Oversight provides ownership and management with an experienced outside perspective as the business continues to evolve.
Regular review, thoughtful discussion, and ongoing leadership support help keep priorities clear, decisions informed, and momentum moving in the right direction.
Best for: Owners who want experienced ongoing support without adding another full-time executive to the organization.
Acquisition Due Diligence
Buying a restaurant is about far more than reviewing revenue and reading a profit-and-loss statement.
A business can look attractive on paper while carrying operational, leadership, staffing, or performance issues that may not become obvious until after the transaction is complete.
Acquisition Due Diligence gives prospective owners and investors a broader understanding of the operation they are considering acquiring. The goal is to help you enter the decision with clearer expectations, greater visibility, and a stronger understanding of both the opportunity and the work that may lie ahead.
Before you invest in the restaurant, understand the business behind it.
Best for: Buyers, investors, partners, and restaurant groups evaluating an acquisition or ownership opportunity.
Expansion & Growth Planning
Growth should strengthen a brand, not simply make it larger.
Whether the next step is a second location, a new market, an expanded concept, or a larger operation, successful growth requires understanding what should be carried forward, what needs to evolve, and whether the existing business is truly ready to support what comes next.
Expansion & Growth Planning helps ownership approach that next stage with greater clarity and intention. Together, the focus shifts from simply asking, “Can we grow?” to understanding how to grow in a way that protects the strengths of the existing business while building the foundation for what comes next.
Best for: Successful operators preparing for a new location, broader concept, additional revenue stream, or the next stage of growth.
How do we get Started?
Every engagement starts with a conversation.
The first step is to schedule a discovery call so we can learn more about your restaurant, your goals, and what you would like to accomplish. From there, Hearthstone can help determine which service best fits where your business is today and where you want it to go next.
There is no pressure and no one-size-fits-all approach. The goal is simply to understand the opportunity, establish the right starting point, and make sure the next step makes sense for your operation.
Ready to begin? Schedule a Discovery Call.